What each status actually means
Picked up
Collected from the shipper and scanned in at our Dhaka facility. The airway bill is now live.
Export clearance
Customs export formalities completed at Hazrat Shahjalal International Airport and manifested for uplift.
In transit
Moving on the trunk leg or being re-manifested at a gateway hub. Expect a scan at each handover.
Arrived at destination
Landed at the destination gateway and transferred to the import warehouse for clearance.
Out for delivery
Loaded on the local delivery vehicle. Final-mile delivery is normally completed the same day.
Delivered
Handed over and signed for. Proof of delivery is available on request from the operations desk.
Common questions
For anything unusual — a held shipment, a customs query, a re-delivery — call the hotline on +88 01552 307964.
The airway bill goes live as soon as the shipment is scanned in at our facility — usually within a couple of hours of pickup. Until then the number will not return a result.
Yes. Switch to the multi tracking tab and paste your airway bill numbers separated by commas, spaces or new lines. You will get a single status table for the whole batch.
Not necessarily. Shipments awaiting a flight or held for customs examination can sit on the same scan for a while. If it has been longer than 48 hours, contact the operations desk and we will chase it directly with the gateway.
Yes — a signed proof of delivery is available on request for any delivered shipment. Send us the airway bill number and we will return it by email.
Registered customers get a login for booking history, saved addresses, rate cards and consolidated tracking. Ask your coordinator or register through the contact page.
Ready to move it? We are already on the way.
Tell us the origin, destination and weight — you will have a rate and a transit time back the same working day.